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Blog posts tagged
"Support"

Lidia Luna Puerta
3 September 2025

54% of European enterprises want long term open source support: how Ubuntu Pro + Support delivers

Ubuntu Article

Europe’s open source ecosystem is at a turning point. The Linux Foundation’s Open Source as Europe’s Strategic Advantage: Trends, Barriers, and Priorities for the European Open Source Community amid Regulatory and Geopolitical Shifts report shows organizations across the continent are broadly adopting open source software (OSS). But adopt ...

Lidia Luna Puerta
1 September 2025

What dedicated Linux support specialists do

Ubuntu Article

& how real companies have used them to thrive Nearly a third of IT leaders say lack of expertise is the biggest obstacle they face in managing their open source environments. It’s a problem that slows progress, increases risk, and makes it tough for organizations to unlock the full value of technologies like OpenStack, Ceph, ...

Lidia Luna Puerta
14 July 2025

What is Linux Support?

Ubuntu Article

In the world of enterprise IT, “support” can mean many things. For some, it’s a safety net – insurance for the day something breaks. For others, it’s the difference between a minor hiccup and a full-scale outage. At Canonical, it means a simple, comprehensive subscription that takes care of everything, so that everything you build ...

Lidia Luna Puerta
17 February 2025

How Ubuntu Pro + Support keeps your Ubuntu 20.04 LTS secure and stable

Ubuntu Article

Running Ubuntu 20.04 LTS with ESM keeps your systems up to date with essential security patches. But when something breaks or a complex issue arises, Ubuntu Pro + Support ensures you have Canonical experts on hand to help. Supplementing ESM with support gives you extra peace of mind, keeping your infrastructure stable, safe, and running s ...

Lidia Luna Puerta
10 February 2025

How your feedback shapes the way we support open source software

Ubuntu Article

Over the past year, we’ve been busy gathering  your feedback on the redesign of our support portal. We want to make sure the portal meets your evolving needs, and delivers the best possible support experience for your open source software. Your insights drive us forward, and this year, we’ll focus on incorporating your valuable feedback w ...

Lech Sandecki
23 October 2024

6 facts for CentOS users who are holding on

Cloud and server Article

Considering migrating to Ubuntu from other Linux platforms, such as CentOS? Find six useful facts to get started! ...

Kris Sharma
17 October 2024

Why is Ubuntu Linux the leading choice to replace CentOS for financial services?

Financial Services Article

Financial services are powered by technology. The customer experience is increasingly driven by data, with tailoring of products and services to reflect individual behaviors and preferences. All of this rests on a foundation of secure, stable technology that can support agility and flexibility to adapt to customer needs, whilst at the sam ...

Canonical
25 March 2024

Canonical expands Long Term Support to 12 years starting with Ubuntu 14.04 LTS

Ubuntu Article

Today, Canonical announced the general availability of Legacy Support, an Ubuntu Pro add-on that expands security and support coverage for Ubuntu LTS releases to 12 years. The add-on will be available for Ubuntu 14.04 LTS onwards.  Long term supported Ubuntu releases get five years of standard security maintenance on the main Ubuntu repos ...

Ilenia Zara
11 December 2023

Introducing Canonical’s new open source support portal

Ubuntu Article

A streamlined gateway for open source support Amplifying the global impact of open source is at the heart of Canonical’s mission. Support is a crucial part of this exciting journey, especially when it comes to helping enterprises, institutions and communities around the world solve real-world problems through their IT infrastructure and a ...

Lech Sandecki
26 October 2023

Running OpenSSL 1.1.1 after EOL? Stay secure with Ubuntu Pro.

Ubuntu Article

A few months ago, the OpenSSL Project announced the end of life of OpenSSL 1.1.1. It is used by thousands of software components included in Ubuntu 18.04 LTS and Ubuntu 20.04 LTS, with many organisations relying on version 1.1.1. Rest assured that the Ubuntu security team will continue to maintain important security fixes in OpenSSL ...

Ilenia Zara
14 August 2023

How to ensure business continuity with IT infrastructure support

Ubuntu Article

Picture this: you’re on a dream vacation with your family on a serene tropical island. The weather is perfect, the sea is mesmerising, and you’re ready to enjoy a relaxing day at the beach. Just as you’re about to unwind, your phone rings: it’s your manager calling to inform you that your IT infrastructure is ...

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